Privacy Policy

Last Updated: December 09, 2025

Introduction

BackpackPeek ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Create a pack list
• Comment on gear or packs
• Subscribe to our newsletter
• Contact us for support

This information may include:

• Name or username
• Email address
• Profile information
• Payment information (processed securely by Stripe)

Automatically Collected Information

When you access our Service, we automatically collect certain information:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Click patterns and navigation

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the collected information for various purposes:

Service Delivery

• Create and manage your account
• Process your transactions
• Send transactional emails (confirmations, receipts)
• Provide customer support

Service Improvement

• Analyze usage patterns
• Improve our website and services
• Develop new features
• Fix technical issues

Communication

• Send newsletters (if you've opted in)
• Notify you about changes to our service
• Provide updates about gear and features

Security and Fraud Prevention

• Monitor and prevent fraudulent activity
• Protect against unauthorized access
• Enforce our Terms of Service

How We Share Your Information

We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who perform services on our behalf:

• Payment processing (Stripe)
• Email delivery (Mailtrap)
• Analytics services
• Hosting providers

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

If BackpackPeek is involved in a merger, acquisition, or asset sale, your personal information may be transferred.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a portable format.

Correction

You can update your account information at any time through your profile settings.

Deletion

You can request deletion of your account and associated data. Some information may be retained for legal or legitimate business purposes.

Marketing Opt-Out

You can unsubscribe from marketing emails using the link in any email we send, or through your account settings.

Cookie Preferences

You can control cookie settings through your browser preferences.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit (SSL/TLS)
• Secure password hashing
• Regular security assessments
• Access controls and authentication
• Secure payment processing through Stripe

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete or anonymize your personal information, except where we are required by law to retain it.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification for material changes

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our support channels.

Your Rights Under GDPR (if applicable)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent

Your Rights Under CCPA (if applicable)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion
• Right to non-discrimination

By using BackpackPeek, you consent to the collection and use of information as described in this Privacy Policy.